n9995 Privacy Policy – How We Protect Your Data

1. Introduction

n9995 takes the privacy of its players seriously. This Privacy Policy explains how we collect, store, use and protect your personal information when you register for an account, make a PKR deposit, place a bet or interact with any part of the n9995 platform — whether through the website or the Android app available at /download.

By registering on n9995 and accepting our Terms and Conditions, you also agree to the data practices described in this Privacy Policy. Please read it carefully. If you have any questions, you can reach us at [email protected] before proceeding.

We only collect the data we genuinely need to run your account, process payments and keep the platform safe and fair for every player. We do not collect data in bulk for commercial profiling purposes, and we do not sell your personal information to third parties.

2. What We Collect

When you register and use n9995, we collect the following categories of personal information:

Category	Examples	When Collected
Identity data	Full name, date of birth, CNIC or other ID	Registration & verification
Contact data	Email address, phone number	Registration
Financial data	Mobile wallet number, bank account reference, transaction history	Deposit & withdrawal
Account activity	Login history, bets placed, games played, bonus usage	Ongoing platform use
Technical data	IP address, device type, browser, operating system	Each platform session
Communications	Support messages, email correspondence	When you contact support

We do not collect sensitive personal data such as biometric information, religious beliefs or political opinions. We also do not knowingly collect any data from persons under the age of 18.

3. How We Use Your Data

The personal data we collect is used for the following purposes:

• Account management: To create and maintain your n9995 account, verify your identity and keep your account secure.
• Payments: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform operation: To allow you to place bets on cricket, PSL, T20 matches, football and esports, and to play casino games and slots.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, multiple accounts and other breaches of our Terms and Conditions.
• Customer support: To respond to your queries, resolve account issues and handle responsible gaming requests.
• Communications: To send you important account notifications such as deposit confirmations, withdrawal updates and security alerts. Where you have opted in, we may also send promotional communications about offers and new features.
• Legal and compliance: To meet our internal record-keeping obligations and respond to legitimate requests from authorities where required.
• Platform improvement: Aggregated and anonymised data about how the platform is used helps us improve performance, fix bugs and develop better features for Pakistan players.

4. Payment Information

All deposits and withdrawals on n9995 are processed in PKR. When you make a payment, we collect the minimum information needed to process that transaction — for example , your JazzCash or Easypaisa mobile number, your Raast ID or your bank account reference number.

We do not store full debit or credit card numbers on our servers. Card payment data is handled through encrypted payment processing systems. Mobile wallet transactions via JazzCash and Easypaisa are processed through those providers' own secure APIs — we receive a transaction confirmation reference, not your wallet PIN or full credentials.

Your PKR transaction history — deposits, withdrawals, bonus credits and bet settlements — is stored securely within your n9995 account and is accessible to you at any time through the account dashboard.

5. Sharing Your Data

n9995 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. We share data only in the following limited circumstances:

• Payment processors: We share the minimum necessary payment data with JazzCash, Easypaisa, Raast and banking partners to process your PKR transactions.
• Identity verification providers: Where we need to verify your identity or age, we may use a third-party verification service. These providers are bound by strict data handling agreements.
• Platform security and fraud prevention: We may share data with security service providers who help us detect suspicious activity, bot traffic or multi-account behaviour.
• Legal obligations: If we receive a lawful request from a relevant authority requiring disclosure of account data, we will comply with that request to the extent legally required. Where permitted, we will notify the affected player.
• Business transfers: In the unlikely event that n9995 is acquired by or merged with another entity, your data may be transferred to the new operator. You will be notified of any such change and the new operator's privacy terms.

All third parties with whom we share data are required to handle it securely and use it only for the specific purpose for which it was shared.

6. Cookies & Tracking

n9995 uses cookies and similar technologies to make the platform work properly and to improve your experience. Here is a summary of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your language and display preferences. These cannot be disabled without breaking core platform features.
• Analytics cookies: These help us understand which pages are visited most, how long sessions last and where players encounter problems. We use this data in aggregate to improve the platform — it is not linked back to your individual identity.
• Functional cookies: These remember choices you have made — such as your preferred deposit method or responsible gaming limits — so you do not have to set them again on every visit.

You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect certain features of the n9995 platform, such as staying logged in or having your preferences saved between sessions.

We do not use third-party advertising or retargeting cookies. You will not see n9995 adverts following you around other websites as a result of cookies placed during your visit to our platform.

7. Data Retention

We keep your personal data for as long as your n9995 account is active and for a reasonable period after account closure to meet our internal record-keeping obligations and to handle any disputes or queries that may arise.

PKR transaction records are retained for a standard period in line with normal financial record-keeping practice. After this period, transaction data is either deleted or anonymised so it can no longer be linked back to you as an individual.

If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where we are required to retain certain records for legitimate purposes — for example, to resolve an open dispute or where a legal hold is in place.

8. How We Keep Your Data Safe

Protecting your account and personal information is something we invest in continuously. The security measures we have in place include:

• SSL/TLS encryption across the entire n9995 platform — all data transmitted between your device and our servers is encrypted in transit.
• Secure, encrypted storage for personal data at rest on our servers.
• Access controls that limit which internal team members can access personal account data, based on job function and need.
• Regular security reviews and vulnerability assessments of the platform.
• Two-factor authentication options for your n9995 account to protect against unauthorised logins.

While we take every reasonable precaution, no online platform can guarantee 100% security against all possible threats. You also play an important role in keeping your account safe — please use a strong, unique password and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately.

9. Your Rights

As a registered n9995 player, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If any of your data is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly in your account settings.
• Deletion: You can request that we delete your personal data. We will do so subject to any legal retention obligations and the resolution of any outstanding account matters.
• Restriction: You can ask us to restrict how we use your data while a query or dispute is being resolved.
• Objection: You can object to our use of your data for analytics or communications purposes. To stop receiving promotional communications, you can update your preferences in your account settings or contact our support team.
• Portability: You can request your account data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact our support team at [email protected] with your request. We will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account.

10. Under-18 Policy

n9995 is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. During registration, you confirm that you meet the age requirement.

If we discover that a player has provided false age information during registration and is under 18, we will immediately close the account, void any bets placed and return any remaining PKR balance to the payment method used, after deducting any bonus funds. We will also delete the personal data associated with that account.

If you are a parent or guardian and believe your child has registered on n9995, please contact us at [email protected] immediately so we can take prompt action.

11. Changes to This Policy

n9995 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable data practices. When we make significant changes, we will notify registered players via the email address on their account or through a notice on the platform.

The "Last updated" date at the top of this page always shows when the most recent revision was made. We encourage you to check this page periodically. Continued use of n9995 after a policy update constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your information is being handled, please get in touch with our team:

For responsible gaming concerns or to request a self-exclusion, please visit our dedicated Responsible Gaming page.